Privacy Policy for MedRetailers
Last Updated: July 9, 2026
MedRetailers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the MedRetailers website, mobile application, and related services (collectively, the "Services").
The MedRetailers mobile application provides authorized users with secure access to our ERP system through encrypted API connections.
1. Information We Collect
We collect and process only the information necessary to provide our Services.
Account Information
When you sign in to the website or mobile application, we process your login credentials (such as your username or email address and password) to authenticate your account with our secure ERP system.
Business and Transaction Data
Depending on your authorized access, the Services may access, display, process, and transmit business information including:
- Sales Orders
- Customer information
- Territories
- Product and order details
- Shipping information
- Payment collection information
This information is securely transmitted between the Services and our ERP system using encrypted connections.
Diagnostic Information
We may collect diagnostic information, including application crash logs and performance data, to improve the reliability, security, and performance of our Services.
2. Device Permissions
The mobile application does not access your device's:
- Location services
- Camera
- Photo library
- Contacts
unless you explicitly grant permission for a future feature that requires such access.
3. How We Use Information
We use the information we collect to:
- Authenticate authorized users.
- Maintain secure user sessions.
- Display and process ERP business data.
- Create, update, and synchronize Sales Orders and related business records.
- Improve the performance, reliability, and security of our Services.
- Diagnose and resolve technical issues.
4. Data Sharing
We do not sell or rent your personal information.
Information is shared only:
- With our secure ERP infrastructure to provide the Services.
- With service providers that support the operation of our Services, where necessary.
- When required by applicable law or legal process.
We do not use your information for advertising or cross-app tracking.
5. Security
We implement reasonable administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of information processed by our Services.
All communications between the website, mobile application, and ERP system are encrypted using HTTPS/TLS.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.
7. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on the MedRetailers website.